Europe’s largest free Wi-Fi zone comes to London

O2-logoLater this year, visitors and residents in Westminster and Kensington and Chelsea will be able to access the internet for free following the announcement of the councils’ deal with network operator O2.

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Telecom Customer Service Criticised

Ofcom Criticise Telecom ServiceThe customer service departments of big landline and broadband firms are leaving a significant minority of their customers unhappy. The telecoms regulator Ofcom discovered this after researching customers of the largest 10 telecoms firms. [Read more...]

 

O2 and Vodafone are Best 3G Networks says Ofcom

Motorola Atrix

Ofcom’s report on mobile broadband shows O2 has the UK’s fastest 3G network, and Orange the slowest, but highlights that coverage matters a lot more than speed.

Taking average download speeds over a three-month period, O2 comes in just under 3Mb/sec, while Orange languishes at half that – nearer the overall average speed of 1.5Mb/sec. But the overriding factor in connection speeds is the quality of coverage offered locally, and Ofcom still reckons punters should be buying on that basis. [Read more...]