TalkTalk facing new Ofcom fine over silent calls

Call Centre CallsTalkTalk is expected to be fined up to £2million by regulator Ofcom for making silent calls to customers.

The watchdog warned the telecoms group last month that it could be penalised after an investigation found it had made an excessive number of abandoned calls and had failed to keep adequate records to demonstrate that it complied with the regulator’s rules.
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OK Communications Charity Coffee Morning Success!

Beechfield Cheque PresentationOK Communications are delighted to announce that £300 was raised at their charity coffee morning on World Mental Health Day on Monday 10th October to support Praxis Care.
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OK Communications supports World Mental Health Day

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The World Health Organisation has designated Monday 10th October 2011 as World Mental Health Day.

World Mental Health Day is a global day set aside in recognition of the seriousness of the consequences of mental ill-health. There are many different types of mental illness including anxiety, neurosis, depression, psychosis, bi-polar disorder and schizophrenia. This year’s initiative is aimed at highlighting the need to invest in quality mental health services. The theme for 2011 World Mental Health day is “The Great Push – investing in mental health”

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TalkTalk and Tiscali UK fined £3m by Ofcom

Talk talk fined £3m

TalkTalk and its Tiscali UK subsidiary have been fined £3m for incorrectly billing more than 65,000 customers for services they had not received.

The largest fine regulator Ofcom has given to a telecoms firm, it follows an investigation into the two businesses that started in July 2010 as a result of more than 1,000 complaints.  Ofcom said the fine reflected “the seriousness” of their actions. [Read more...]

 

OK Communications Support Praxis Care at their Gala Ball

Praxis CareOn Friday night the team attended their Gala Ball in the La Mon Hotel and Country Club. Among the attendees were such luminaries as the Lord Mayor of Belfast, Sir David Trimble, Dame Mary Peters, blind water skiing world champion Janet Gray, The Three Priests and Zoe Salmon. The proceedings were hosted by the unforgettable May McFettridge. [Read more...]

 

Janice Interviewed in Spectator

Janice HewittJanice recently featured in the North Down & Ards Spectator, where she was questioned about her background and her role in the success of OK Communications.  Here is her interview in full: [Read more...]

 

OK Communications Helps Raise £1500 For The National Autistic Society

OK Communications recently took part in North Down Borough Council’s recent Visible Women charity event to help raise £1500 for North Down and Ards social group of the National Autistic Society.  They were pleased to donated a brand new BlackBerry Curve which was raffled at the charity event. [Read more...]